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Who can I contact for Nanjing Shuikang Gas Stove maintenance and after-sales service?
If you encounter any problems with your Nanjing Shuikang Gas Stove, you can contact their after-sales service hotline at 400-888-8888 for assistance. You can also visit their official website and leave a message in the customer service section, or even send an email for help.
What if my Shuikang Gas Stove needs on-site service?
Shuikang has a number of after-sales service points throughout the country, including in Nanjing. If your gas stove needs on-site service, you should contact Shuikang and provide your address so they can help arrange for a technician to come to your home. They will also inform you of any charges and the expected time of arrival.
How long is the warranty for Shuikang Gas Stoves?
Shuikang offers a warranty for their gas stoves that is valid for a certain period of time from the date of purchase. The length of the warranty depends on the type of product you purchased, ranging from one to three years. When purchasing a Shuikang gas stove, be sure to check the specified warranty period and conditions to make sure you understand the details.
Can I obtain replacement parts for my Shuikang Gas Stove if something breaks?
Yes, you can purchase replacement parts for your Shuikang Gas Stove from the company’s after-sales service points. However, when making a purchase, you must ensure that you provide the correct model and serial number to avoid purchasing the wrong part. In addition, there are some parts that the company may prohibit customers from repairing or replacing, and in such cases, you must contact the company to help deal with the problem.
What should I do if my Shuikang Gas Stove catches fire or has a gas leak?
If you smell gas or feel the gas stove is emitting heat, you should immediately shut off the gas source and seek assistance from qualified technicians. Do not try to fix the problem yourself or attempt to ignite the gas stove! You can contact the Shuikang after-sales service hotline for emergency assistance.
Conclusion
Whether you need maintenance, repairs, or replacement parts, Shuikang offers its customers extensive post-sales support for their gas stoves. All you need to do is contact their hotline or visit their service points when necessary. Of course, to avoid any problems, regular cleaning and maintenance are always important. Remember to clean your gas stove regularly and observe proper usage!
